Privacy Policy

Last Updated:

November 4, 2024

Welcome to StarOne Technologies! Your privacy is important to us. This Privacy Policy describes how StarOne Technologies (“we,” “our,” or “us”) collects, uses, and shares information when you visit or use our website, services, and related offerings.

By using our website and services, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not access or use our website or services.

1. Information We Collect

We may collect the following types of information to provide, improve, and secure our services:

Personal Information: Includes contact details such as name, email address, phone number, and company information when you voluntarily provide it through our contact forms, subscription forms, or service requests.
Technical Information: This includes IP address, browser type, device information, and usage data, which helps us monitor and improve our website and protect against fraud and security risks.
Usage Data: We may collect information about how you interact with our website, including pages visited, time spent on the site, and links clicked. This helps us improve user experience and optimize our services.

2. How We Use Your Information

We use the information collected for the following purposes:

Service Delivery: To provide and manage the services you request, including support, consultations, and managed IT services.
Security: To monitor and protect against suspicious activity, cyber threats, and other risks.
Customer Support: To respond to inquiries, fulfill requests, and improve the overall experience.
Marketing and Communication: To send relevant information, newsletters, promotional content, and updates (with your consent).
Website Improvement: To analyze usage data to enhance website performance, user experience, and security.

3. Sharing Your Information

StarOne Technologies does not sell or rent your personal information. We may share information as follows:

With Service Providers: We may share information with trusted third-party providers who assist us in delivering services (e.g., hosting, email providers, security services). These providers are bound by confidentiality agreements and use the information only as directed by us.
For Legal Reasons: We may share information to comply with legal obligations, enforce our terms, protect our rights, or investigate security incidents.
In Business Transactions: In the event of a business transition, such as a merger or acquisition, user information may be transferred in accordance with applicable privacy laws.

4. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our site. Cookies help us remember your preferences, provide security, and analyze site usage. You can manage cookies through your browser settings; however, disabling cookies may affect the functionality of our website.

5. Data Security

We prioritize the security of your information. We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, alteration, or disclosure. While no method of transmission is entirely secure, we take proactive measures to protect your data.

6. Your Choices and Rights

Opt-Out of Marketing Communications: You may opt-out of receiving promotional emails by following the unsubscribe link in any email.
Access, Update, or Delete Information: You may request access to, update, or delete your personal information by contacting us. We will make reasonable efforts to fulfill these requests in accordance with applicable laws.

7. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these websites. We encourage you to read their privacy policies before providing any personal information.

8. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware of such data, we will promptly delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy regularly for any updates.